I operate an Internet Service Provider (ISP) called Escape.com/Kazan Corporation. An ISP is a company that connects individuals, businesses, organizations, etc. to the Internet. We provide domain web hosting (e.g.. anychoice.com, "Anychoice" being the customer's domain), Internet Access, E-commerce Solutions, and Consulting services. We have been an online service (BBS) since 1987 and began providing Internet access in 1994. We have been in operation at 16 East 55 Street, 5th floor in Mid-town, Manhattan since the onset of the business. Kazan Corporation/Escape.com has over a few thousand customers for whom we provide Internet and web related services. Our current advertising methods include a weekly advertisement on the front page of New York Press, monthly advertisement in Computer User, advertisement in PC-Magazine (Feb.), direct mailing, various Internet trade shows, and word of mouth. We have used many other methods of advertising in the past as well. In 1987 I began operating an Online Service for computer users (Bulletin Board Service a.k.a. BBS) on a commodore c64 computer with one disk drive and a 1200-baud modem. This allowed users of all types to connect via a modem to my computer and post and respond to messages. It was a hobby of mine; there was no charge for its use. Donations helped it grow. The BBS ran on a part-time basis when it first opened on a telephone line that was a voice/home phone number during the day. On an average night, the BBS would receive 10 to 15 calls. The BBS grew rapidly, and a full time line was needed. After three months of being online, a dedicated single line was installed (with my parents help). The BBS kept growing. It was upgraded to a 2400-baud modem and a total of five disk drives for the message bases, e-mail and file areas. It received an average of 30 calls per day. Eventually a few disk drives were sold, and a $1,200 40 MG hard drive was purchased. This hard drive would have been considered quite large since most files were only a few kilobytes. The 40-megabyte drive would be equivalent to today's 10-gigabyte drives. Nothing was ever erased from it, and it was never filled to the rim. There were thousands of messages on the BBS. The average number of calls a day was 40 to 50. There were approximately 350-450 regular users. The bulletin board was upgraded to a 386/dx33 with 4 MG of ram, 800 megabytes of hard drive space, and 2 14,400 hst baud nodes in 1990/91. Although many of the old C-64 users were lost and upset, there was little that could have been done. It (the BBS) quickly became popular for Amiga and Dos/Windows computer users alike. It ran on two lines, and received about 70-80 calls per day. We needed an additional line (node), but the 386 was not capable of handling it. Therefore, we upgraded to an Amiga 2000 with 4 MG of ram. It handled the 3 nodes wonderfully. The board (BBS) received an average of 100 calls per day, and again needed additional lines. It eventually had 5 14,400-baud nodes, averaging 200 callers per day and nearly 600 active users. Users were removed after being inactive for 30 days, so many more than 600 had passed through. I began raising funds to expand the online service (BBS) to 60+ phone lines. I imported computers and sold them throughout the United States to help raise money. Eventually, enough money was saved to turn my hobby into an online service. I found the capabilities of the Internet incredible and wished to expand my BBS into an Internet Service Provider. Towards the end of 1993, this BBS was taken down and Escape (Escape.com), the Internet Access Provider, was preparing to make a debut online. It took many months to familiarize myself with the new equipment, configure it, get all the programs and tools set-up, program, and plan the opening. Escape acquired its Internet connectivity in February of 1994 and began accepting subscribers in March. News of Escape was spread by word of mouth. Many former BBS users subscribed since the phone number remained the same from the beginning days. The service started out with 2 Unix Sun Sparc stations, 30 28.8 modems, and a 56kb digital high-speed connection to the Internet. There were only a few Internet providers in New York City; one could barely count them on one hand. It is now the year 2000 and Escape is currently connected to the Internet with a few T1 connections. In a few short weeks we will be upgraded to aT3 (equivalent to 30 T1 lines). We have hundreds of dial-up modems in N.Y.C. We now provide access in over 800 cities (and growing) in both the United States and Canada, most of which is outsourced. We have added dozens of high-speed servers to handle the enormous growth of our client pool for our web hosting services. Escape also added supplementary Sales and Technical support agents to handle our call volume. All this has developed and flourished in the past 12 years. I have been helping to create an online community for people to enjoy and prosper for over half of my life; it upsets me greatly that these giant corporations can declare falsities of a hard working person. In their press releases and in many newspapers, I am labeled as an unlawful person who violates the copywrite law and intends to pirate "DVD" movies and exploit them. I, Roman Kazan do not wish to continue to be labeled as a "hacker" (as called by the MPAA), a very debasing word with negative connotations in most peoples' minds. While I have done nothing, and am being blamed for the actions a customer of mine, James Thoms (a.k.a. James Hensly). This customer owns the domain name krackdown.com and at any time may publish his own content to the Internet using my service. 99.99% of all web sites on the Internet use an Internet Service Provider to connect their domain name/content to the Internet. Even the MPAA.ORG (Motion Picture Association of America) uses an ISP called Pilot.net. This information can be acquired from the "whois" records of mpaa.org. As I am listed merely as the technical contact in the whois records for krackdown.com so is Pilot.net for mpaa.org. (WHOIS records of mpaa.org) (My press release regarding this situation.) This situation is very scary for INTERNET SERVICE PROVIDERS throughout the United States. Content provided and published by their customers should not be considered the ISP's content; the ISP should not be liable for these people's doings. It is impossible for an ISP to view all of the data being sent to the Internet from its Network. The data/websites that an ISP hosts can be changed and published by the customer at any time, any moment, any second. A technology does not exist to monitor this. Even large ISP's like AOL who have billions of dollars cannot monitor its users (more later). There are over 8,000 ISPs, including Roadrunner Cable Internet and America Online, which are both divisions of Time Warner, one of the companies suing me. I recently have done some research to see if I locate this controversial material, the DeCSS on a web site that is hosted or operated by one of the plaintiffs or affiliates of the plaintiffs. I spent roughly 15 minutes searching for DeCSS via search engines to see if I can find it on America Online, a division of Time Warner (plaintiff). After some quick searches I stumbled upon http://hometown.aol.com/ ****censored*** /index.html (AOL hosted website), which has not a link but a copy of DeCSS. This site is run under AMERICA ONLINE's domain name (www.aol.com) and its servers. Obviously, it is not AOL who is operating this web page; it is a customer of theirs. America Online who now owns the media company Time Warner is indirectly suing me for something that they are themselves doing! However, there is a difference. This site is actually on the domain name AOL.COM that they own. In my case, I, or Escape.com / Kazan Corp. does not own the domain name that had DeCSS. According to the "whois" records Krackdown owns krackdown.com and is administered by James Hensly (an alias for James Thoms) who should be the named defendant, not Roman Kazan. Is America Online responsible and should they be held liable for content that is ran on their own domain and servers that was published by one of their subscribers? Who is America Online? America Online is the world's largest Internet Service Provider. Many times larger than the company I operate. They provide a very similar service. They provide is access to their online service, access to the Internet, and space for a person's home page without domain. AOL did provide domain name web hosting in the past as Primehost, which was then acquired by a company called VERIO. Escape.com / Kazan Corporation offers Internet Access with space to a personal home page under our domain (escape.com) and also domain web hosting. Very little difference save our sizes. How to identify who owns a domain? Simply do a "whois" on Network Solution's whois server. Lets do one on KRACKDOWN.COM the site that I do not own or operate but my company does provide it with Internet connectivity. Whois krackdown.com will give the result of who the registrant of Krackdown is, the administrator is James Hensley (a.k.a. James Thoms), the Technical Contact is Roman Kazan, and the billing Contact is James Hensly (a.k.a. James Thoms). (Definitions of what an administrator contact, technical contact and billing contact are according to Network Solutions.) Many years ago it was required by Network Solutions that a real person's name be listed on behalf of the ISP for technical contact rather than a role name (recently accepted). Since Escape has been an ISP for quite some time we have not changed our ways until just recently this week after this incidence. Roman Kazan (I) was listed as the technical contact for thousands of domain names that we host Domain Name Server records for our customers. Usually the technical contact does not operate/own the domain or the content of the site. The technical contact is usually the ISP or the person in charge who manages the technical operations. In this case, I am the person who operates and manages the ISP. This information can be changed at any time by the registrant (domain owner). If for any reason the domain is unavailable to the Internet or you have technical questions about the domain you would contact the Technical Contact. (How to read a WHOIS record.) How did MPAA and its affiliates get me involved in this mess? GOOD QUESTION, maybe they were sloppy, maybe not. From my research I have learned a lot. The administrator contact who is listed as James Hensley is not a real person, rather an alias for a Mr. James Thoms. In my research I found that there is not a James Hensley in New York, which was verified by the address I have on file for him. The phone number listed on the whois for James Hensley is disconnected. My assumption is the plaintiffs went to the Technical Contact, Roman Kazan. My information is easily accessible as I do run a service business and want to be reached for any reason. The plaintiffs first attempt to notify or contact me of the DeCSS program on my servers was Friday, Jan 14th late afternoon via the material served to my Office. Prior to this I, my Company and its employees had no knowledge of anything related to DVD on the web site krackdown.com. As soon as the documents were served one of my employees called me at home to notify me. I immediately asked for the Plaintiffs' contact number, in this case is Proskauer Rose, LLP. Once I got off the phone with my office Bloomberg called. After I spoke to the press regarding the matter I made contact with Mr. William Hart. I explained to Mr. Hart that the site his clients are suing for is not mine; that it most likely belongs to a customer of Escape. I continued the conversation by informing him that I operate an Internet Service provider called Escape.com / Kazan Corp. which hosts roughly a few thousand different domain names/web sites. I also told him that I wanted to cooperate with them and could do so by helping identify the owner of the site, however I would have to check my database at my company's office first. As soon as my phone conversation ended Dow Jones phoned me to inquire about the site krackdown.com. I once again explained to the newswire the same information I supplied Mr. Hart and Bloomberg; that I am merely the ISP and that this site must belong to a customer of ours. Once I arrived at my office I phoned Mr. Hart of Proskauer Rose. I asked him again what was the name of the site in question; he told me krackdown.com. I looked into our database for "crackdown.com". I told him I could not find "crackdown.com" and then asked for the spelling. He told me KRACKDOWN.COM is the spelling. I retrieved the records of the customer. My records matched the records he pulled up in Network Solutions whois database, save payment method and billing information. I offered him the CREDIT CARD information of this user, which is the same billing information we have had since 1997. With the credit card number I ensured Mr. Hart that he would be able to contact the credit card company and get the true identity of this customer. I also added that I need a subpoena to in order to release the private information of a customer. I told him I would make an acception (this did seem like an urgent situation) and give the information first as long as he would then fax a subpoena. I also asked Mr. Hart if he would like me to take krackdown.com down (my servers). His response was that it was entirely up to me. Before doing so I wanted to contact a lawyer, but was unable to do to the fact it was very late afternoon on a Friday. Saturday Jan 15th, 2000 I received an e-mail message from the Administrator of Krackdown.com. The e-mail message notified me that he was contacted by press regarding the DeCSS content on his web site, and that he has taken it down and apologized for any inconvenience it may have caused. I responded back and asked him for his phone number as the one I had was disconnected. He never responded back, so than I finally went to go look at the site "krackdown.com", and found his number in on the main page. I then phoned the user to tell him how I was named in suit. In the e-mail message his name appear as James Thoms not James Hensley. I asked if his real name was James Hensley, he said no, rather he used it as an alias because he didn't want his personal information on the Internet. He informed me why the phone number I have of his in my records is disconnected. He told me that he moved since he last supplied my company with his contact information. I then provided him with my contact information if he needed to contact me regarding this situation again. Later that day I looked up the Reverse Directory for the phone number 212-947-8023 which I found on the krackdown.com main page. I got Nicole Bomer, 501 West 28 Street, NY NY, 10001. I then proceeded to check if James Thoms resides at that address, and he does. Which confirms to me his identity. From my understanding Nicole Bomer is his girlfriend. Since the initial contact he has been phoning me on a daily basis regarding the status of this case. James made clear to me that he wants to take rightful blame for the material he published on his web site/domain, and that it was wrong that his Internet Service Provider had been brought into this. What I do not understand is why the plaintiffs could not find him when his phone number is right on his main web site yet the press found it easily accessible. (E-mail from the Admin of Krackdown.com) A similar situation has happened in the past. A customer published pirated computer software codes to the web that we had no knowledge of. The New York Police Department Computer Deductive Division contacted Escape.com / Kazan Corp., the ISP. They asked if we had any information on the subscriber/site where this material was published. They provided us with the information they had uncovered; we then retrieved the customer records. We told the NYPD that we had the customer records for the person who was publishing such material. They then provided us with a faxed Subpoena the following day. It required us to provide all the information we had regarding that subscriber. We honored their request. This is the standard procedure and proper etiquette to inquire information about a user from most ISP's. Not suing the ISP without contacting them first. Escape.com has a zero-tolerance on SPAM, illegal content, illegal or abusive usage of service, etc. Once acknowledged that a customer is participating in any such activities we will then suspend and terminate their account immediately. Once again, I do not own, operate, maintain or publish KRACKDOWN.COM. Krackdown.com is owned by Mr. James Thoms. He has the ability at any given time to move his domain to any Internet Service Provider in the world to operate his site in a manner that pleases him. There is no feasible way I can prevent his doings, as I do not own this site! I have had no past knowledge of the DVD DeCSS software before 01/14/00. I did not know DVD was ENCRYPTED. I do not own any DVD media. I do not own a DVD player. I did not have any knowledge that any of our customers had DeCSS on their web sites. There is absolutely no excuse for such a heinous mistake to have been made: for naming me as the owner and operator of KRACKDOWN.COM. Proskauer Rose did indeed visit ESCAPE.COM on 01/09/2000, 01/12/2000, 01/13/200 which makes it very clear that our business is an Internet Service Provider and that we provide domain web hosting and Internet Access to our customers. Proskauer visited the following pages on Escape.com: http://www2.escape.com, /dpark.htm, /webhosting.htm, /powerweb.htm, /prodservices.htm, /iaccess2.html, /iaccess.html, /contact.htm. These pages describe what we do and all the services we provide. They made a total of 129 hits to Escape.com. In addition, Proskauer Rose used Escape.com to search for domain name availability on 33 domain names for registration with Escape.com, as do other prospective clients when using our website. I informed and showed my attorney Peter M. Corrigan this information: (Server Access logs of Proskauer Visiting Escape.com and what he did).. (All of the pages Proskauer viewed on Escape.com) (Server Access logs of Proskauer Visiting Krackdown.com and what he did) (Server Access logs of MPAA visiting Krackdown.com and what they did) (Server Logs of Proskauer checking domain name availability) It upsets and hurts me greatly that my respectable name has been attacked in all of the MPAA's press releases and in most publications. This will hurt my ability to be trusted in my Industry, which I have been involved in for so many years. I wish to be acknowledged as the ISP and not the owner of the controversial site krackdown.com. It is essential that Mr. James Thoms be recognized as the rightful owner of the site. I declare under penalty of perjury of the laws of the State of New York that the foregoing is true and correct and that this declaration was executed by me this 30th day of January 2000. |